We understand that sometimes, due to personal preferences, a product may not meet your expectations. For orders purchased directly from Linkifun.com, please refer to the warranty terms outlined on this page for detailed coverage information.
Below is our return policy for such cases:
30-Day Return Period: We offer a 30-day refund guarantee. You can request a refund within 30 days of receiving your order.
Eligibility for Refund: To be eligible for a refund due to personal preference, the product must be unused, undamaged, and in resalable condition. This means the product must be returned in its original packaging and in new condition. As part of the return request process, you will need to provide photo evidence to confirm the product’s condition before the return can be approved.
How to Request a Refund: To initiate a refund request, please contact our customer service team within the 30-day return period. Provide your order details, and we will guide you through the refund process. You can contact us via email at support@linkifun.com or submit a support ticket.
Please do not send the product back to the shipping address. Contact our customer support team for the correct return process instructions.
Return Shipping Costs: For returns due to personal preference, the return shipping cost is the responsibility of the customer. We recommend using a traceable shipping method to ensure the safe return of your item.
Restocking Fee: Depending on the condition of the returned product and its packaging, a restocking fee may be charged to cover any costs related to restocking the item.
Refund Amount Confirmation: Before starting the return process, we will provide you with a refund amount. This amount will depend on the condition of the returned product and packaging.
Refund Process: Once we receive the returned item and verify its condition, we will process your refund. The refund will be issued to your original payment method within a certain period.
Refusing Delivery and Returning a Package: If a package is returned after shipment for any reason, including but not limited to:
- Refusal to pay customs duties
- Incorrect address preventing delivery
In cases where an order is canceled but the package has already been shipped, the customer is responsible for both the shipping and return costs. Linkifun will deduct these necessary fees from the refund amount.
Exclusions for Return: Products that are damaged or malfunctioning due to unauthorized use or modification (including exposure to moisture, foreign substances such as water, oil, sand, etc., or improper installation or operation) may not be eligible for return.
Quality Issues: If the return is due to a product quality issue, we will cover the return shipping costs and offer a full refund.