Shipping Policy

We are committed to providing an exceptional shipping experience for all customers worldwide. Our goal is to deliver excellent service, regardless of your location.

Processing Time

We aim to process orders within 1-2 business days, excluding weekends and public holidays. Processing time may be extended if your shipping address requires additional security verification, or if your order is flagged as a potential risk. In such cases, we may ask for further identification to secure the transaction.

Shipping Methods & Delivery Times

• Free Shipping: We offer free standard shipping on all orders with estimated delivery times of 5-15 days, depending on the destination. However, due to shipping challenges in certain countries, we may not be able to provide free shipping to those locations.

• Premium Shipping: For faster delivery, we offer premium shipping for $32. This option typically delivers in 5-7 days through reliable carriers like DHL and FedEx. Note that tracking updates may take 3-4 days to appear. Shipping fees will be displayed at checkout.

Order Cancellation

Once a tracking number is issued and your order is dispatched, we are unable to cancel or modify the shipment.

Tracking Your Order

To easily track your order, create an account on our website. You can track your parcel via 17Track. Tracking information may take 1-3 days to appear.

Taxes, Duties, and Customs

Customs duties or import taxes may apply when your order reaches its destination country. These charges are the recipient's responsibility. While we try to minimize these costs by declaring a lower package value, some fees may still be charged.

Customs Clearance: The recipient must cooperate with customs authorities, providing any necessary documentation for clearance. Failure to do so may result in the package being returned or destroyed, at the customer’s expense. Customers, especially in South America, should ensure you understand and can fulfill local customs requirements to avoid delays.

Shipping Delays

We strive to keep you informed about any significant delays due to unforeseen events like weather conditions or strikes. However, we are not responsible for delays beyond our control.

Incorrect or Incomplete Shipping Information

If an order is returned due to incorrect or incomplete address information, we will contact you to resolve the issue. Additional shipping fees may apply for reshipping.

Damaged Items

If your order arrives damaged, please contact us within 48 hours with photo evidence. We will work to provide a replacement or compensation.

Package Retrieval & Undeliverable Packages

If a package is reported as delivered but is not retrieved or secured properly by the customer, resulting in loss, we cannot offer re-delivery or a refund. Please ensure the package can be safely received.

If a package is undeliverable due to an incorrect or incomplete address and is returned to us, we will contact you for the correct details. Additional shipping charges may apply for reshipping. If the package is not claimed or returned due to your failure to cooperate, the return shipping cost will be deducted from any refund.

By placing an order, you agree to the terms outlined in this Shipping Policy. We reserve the right to update these terms as needed.

For inquiries or assistance, please contact us at: support@linkifun.com