Please refer to our page:How to Upgrade the RGB newest firmware for Carplay Usersfor detailed instructions.

Please refer to our page:How to Upgrade the RGB newest firmware for Android auto Usersfor detailed instructions.

Please refer to our page:How to Upload Your Device Logs on RGBfor detailed instructions.

Yes, if your car has factory-wired CarPlay and Android Auto, the RGB will enable wireless functionality based on the phone you use:

iPhone: Wireless CarPlay.
Android phone: Wireless Android Auto.

The RGB can convert wired Android Auto to wireless. Simply insert the RGB into the wired Android Auto port, search for the RGB Bluetooth name on your phone, and connect it to enable wireless Android Auto.

In this case, the RGB will only allow iPhones to use wireless CarPlay. Unfortunately, Android phones will not support wireless Android Auto without factory Android Auto functionality.

Please refer to our page:How to Turn Off the RGB LED Ambient Lightsfor detailed instructions.

If you experience this issue, Please refer to our page:What to Do If the RGB Lights Up but Doesn’t Enter the Device Interface When Plugged In?